Kindly find the following general instructions for your reference and further action:
# For female applicant only: If you are menstruating on the day of your test, we will postpone the pap smear (after a week of menses) and the urine test (after 5 days of menses).
Download Journey for Health Screening here.
The insurance companies and third party administrators (TPAs) that we work together with include:
AIA Public Takaful Berhad
Allianz Life Insurance Malaysia Berhad
AmMetLife Insurance Berhad
AmMetLife Takaful Berhad
Asia Assistance Network (M) Sdn Bhd
ASP Medical Clinic Sdn Bhd
DEBI APP (Affinities Village Sdn Bhd)
Dytan Health On-Line Sdn Bhd
Eximius Medical Administrator Sdn Bhd
Genesis Flex Sdn Bhd (G Flex)
Great Eastern Life Assurance (Malaysia) Berhad
Health Connect Sdn Bhd
HealthMetrics Sdn Bhd
Hong Leong Assurance Berhad
Hong Leong MSIG Takaful Berhad
Integrated Health Plans (Malaysia) Sdn Bhd
Manulife Insurance Berhad
MCIS Insurance Berhad
MediConnection Sdn Bhd
Medilink Global (Medilink)
Mednefits Sdn Bhd
MiCare Sdn Bhd
PM Care Sdn Bhd
Prudential Assurance Malaysia Berhad
Prudential BSN Takaful Berhad
Red Online Alert Sdn Bhd
Sun Life Malaysia Assurance Berhad
Sun Life Malaysia Takaful Berhad
Takaful Ikhlas Family Berhad
Tokio Marine Life Insurance Malaysia Berhad
Zurich Life Insurance Malaysia Berhad
Zurich Takaful Malaysia Berhad
As the panel for various insurance companies and TPAs for the Insurance Medical Examination & executive health screening, potential policyholders would be able to undergo the required examination at Life Care. We have a team of professionals to provide you with the necessary consultation on the examination and we are familiar with the procedures required by respective companies and administrators to answer your query.
The above list is not comprehensive, both local and international insurance companies, as well as TPAs. For clarification please email our Healthcare Executive at email@example.com.
As a health care consumer, you have the right to:
Choice of Service Providers – Choose or change your provider from among the Medical Centre staff of qualified
health care professionals.
Considerate and Respectful Care – Have your individual dignity respected regardless of age, gender identity, race, ethnicity, national origin, culture, sexual orientation, class, physical ability, genetic information, position in the community, lifestyle or other personal attributes.
Privacy – Expect that your discussions, examinations and treatments will be conducted in a private, safe
Confidentiality – Expect confidential treatment of all communications and records relating to you. Except as provided by law, your written permission must be obtained before information is given to anyone not directly connected with your care. Before you consent to a release of information, you may discuss what information will be released.
Responsive Service – Expect a timely response to any reasonable requests made for service. However, you do not have the right to insist on inappropriate or medically unnecessary treatment or services.
Access to Your Records – Have access to information contained in the records within a reasonable time frame, except in certain circumstances specified by law.
Written Notice – Receive a written “Notice of Privacy Practices” that explains how your protected health information will be used and disclosed.
Interpreter Service – Request the services of an interpreter if needed, at no cost to you.
Patient Attendant Service – You have the right as a patient to request a LifeCare staff member accompany you during your medical exam for comfort and support.
Know Your Fees – Be informed of fees incurred during your visit and of payment policies.
Understanding – Be an active participant in decisions regarding your health. You have the right to understand, and to request information about, the following:
Your right to refuse participation in any research projects being conducted at LifeCare.
Our aim at LifeCare Diagnostic Medical Centre, is to deliver professional and personalized customer care and outstanding healthcare experiences. As a premier medical care provider in health screening and diagnostic services, we’re always striving to improve our services. Your feedback is hugely important for us in doing that.
We’re keen to understand areas where we can improve, and equally to hear about areas where we’re performing well. If you have any feedback on your experience with LifeCare Diagnsotic, we’d be delighted if you could take the time to let us know.
Drop us your feedback below: